If you did not receive a copy of your online order confirmation via email within a few minutes of placing your order it's possible the email was deteced as spam by your inbox, if so you will need to make sure the email address info (AT) winfieldwoodworks.com is not blocked by your spam software. You will also receive an email from FedEx Ground when your order is shipped for delivery. If you continue to not receive emails please contact us at 828-808-9727 EST to ensure that your order was received and is being processed.